Shipping and Delivery

Shipping & Delivery policy:

At Next Venture E-commerce Platform, operated by Surepoint Solutions Pvt. Ltd., we are committed to providing you with a seamless shopping experience, including reliable shipping and timely delivery of your orders. Our Shipping & Delivery Policy outlines the terms and conditions governing the shipment of products purchased through our platform. Please review the following guidelines:

Shipping Options:

We offer standard shipping services for most orders, with delivery times ranging from 7 days to 10 days depending on your location. For customers who require faster delivery, we offer expedited shipping options at an additional cost. Delivery times for expedited shipping may vary based on your location and the selected shipping method.

We offer international shipping services to select destinations. International shipping rates and delivery times may vary depending on the destination country and customs regulations.

Order Processing:

Shipping fees are calculated based on the shipping method selected, the destination address, and the weight and dimensions of the package. You will see the applicable shipping charges during the checkout process. We may offer free shipping promotions for qualifying orders. Free shipping eligibility may be subject to minimum order requirements or other terms and conditions.

Delivery Tracking:

Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date. We strive to provide accurate delivery estimates, but please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Delivery Issues:

If your order is delayed or missing, please contact our customer support team at [email protected] . We will work with the shipping carrier to resolve the issue and ensure timely delivery of your order. If you receive damaged or defective items, please contact us immediately to arrange for a replacement or refund. Please retain the original packaging and any damaged items for inspection.

Contact Us:

If you have any questions or concerns about our Shipping & Delivery Policy, please contact our customer support team at [email protected] . We are here to assist you with any inquiries and ensure a positive shopping experience.